Marlborough, MA Sears Maid Guarantee by Sears Maid Services
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Serving Marlborough & Surrounding Areas
At Sears Maid Services, we realize that allowing a cleaning service access to your home involves trust. Not only do you want the job done right, but you also want to know that the professional who's in your home will respect your belongings.
With Sears Maid Services, you'll find a maid service that combines trustworthiness with cleaning expertise. Our maid staff undergoes rigorous screening and training to ensure professional integrity and aptitude.
Sears Maid Services is determined that every customer is satisfied with their home cleaning. That's why we offer our Sears Satisfaction Guarantee. Here's how it works: if you find a default with our cleaning, contact us within twenty-four hours of your service and we'll send a representative to inspect our work. If our representative finds that your cleaning was insufficient, we'll return to remedy any unfinished areas to meet your expectations to the best of our ability at no extra charge. This offer does not apply to pre-existing cosmetic imperfections of your home or the objects therein.
At Sears Maid, we're proud of our quality of service - that's why we guarantee it.
Once hired, Sears Maid associates undergo rigorous training to ensure they possess the right skills to clean homes effectively. All of our Maid Services technicians follow standards set by the Association of Residential Cleaning Services International (ARCSI), which sets the standard for cleaning practices in the industry.
When a new associate begins work, a senior Sears Maid service associate is paired with the new hire to conduct training. This training occurs both on and off-site, meaning that new associates learn on-the-job under the supervision of a senior associate.
Beyond initial training, our associates continue to have periodic training to keep their skills current. We frequently hold continuing professional education to ensure that our employees' skills remain sharp and up to date.
Employee Integrity & Background Checks
When it comes to selecting and maintaining our staff, Sears Maid Services holds its employees to the highest standards of specialization and responsibility. We perform rigorous background checks on all prospective employees, investigating an applicant's work history and any criminal background. Sears Maid Services makes every attempt to screen applicants to ensure that no hire shows a propensity for misconduct on the job.
Finally, each local Sears Maid Services service providers are licensed, insured, and bonded. We believe it is important that, in the unlikely event of an accident that causes damage to your property that is the fault of our staff, our insurance will cover expenses related to replacement or repair.
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